ab999 Privacy Policy

1 Overview

This Privacy Policy applies to all users of the ab999 platform — accessible at ab999.ml — and covers the ab999 website, mobile browser interface, and the ab999 app available for Android and iOS. It governs how ab999 ("we", "us", "the platform") collects, stores, uses, and protects the personal information of registered players and visitors based in Pakistan.

We understand that sharing personal information online is something people in Pakistan take seriously, and rightly so. This policy is written to be straightforward and readable — not a wall of legal language you have to wade through. If something is unclear, you are welcome to reach out to the support team before registering.

By creating an account, depositing funds, or using any feature on ab999, you confirm that you have read and understood this Privacy Policy and consent to your personal data being handled as described here. If you do not agree with any part of this policy, please do not use the platform.

2 What We Collect

The information we collect from you falls into the following categories:

Information you provide directly:

• Your full name as it appears on official identification.
• A valid email address used to communicate with your account.
• Your Pakistani mobile number — used for account notifications and, where applicable, two-factor authentication.
• Date of birth — collected to verify that you are 18 years of age or older.
• CNIC (Computerised National Identity Card) number and a copy of your CNIC — collected when identity verification is required before processing a withdrawal or activating certain account features.
• Payment information — such as your JazzCash or Easypaisa mobile wallet number, Raast ID, or bank account details — used to process deposits and withdrawals in PKR.

Information collected automatically:

• Your IP address and approximate geographic location (city/region level).
• Device information — including device type, operating system version, and browser type.
• Session data — including pages visited, features used, time spent on the platform, and actions taken during your session.
• Betting and gaming activity — including bets placed, games played, deposit and withdrawal history, and bonus usage.
• Cookie and tracking data — as described in Section 5 of this policy.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

We use your information only for the purposes listed above. We do not use your personal data for any purpose that you would not reasonably expect given how you use the platform.

If you have opted in to receive promotional emails or SMS notifications about new promotions, bonuses and platform updates, you can unsubscribe at any time by contacting support at [email protected] or using the unsubscribe link in any marketing email.

4 Payments & Transaction Data

All financial transactions on ab999 are conducted in PKR. Payment methods supported include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and supported mobile wallets. Transaction data — including deposit amounts, withdrawal requests, dates, and payment method references — is stored as part of your account record.

This transaction data is retained for the period described in Section 8 and is used to:

• Process your deposit and withdrawal requests accurately.
• Provide you with a complete transaction history in your account.
• Investigate and resolve any payment disputes or discrepancies.
• Carry out anti-money-laundering checks and financial security monitoring.

Payment processing for JazzCash, Easypaisa and card transactions involves third-party payment processors. These processors receive only the transaction data necessary to process the payment — they do not receive your full account profile or betting history. All payment processors used by ab999 are required to handle transaction data securely.

5 Cookies & Tracking

ab999 uses cookies and similar technologies — including local storage and session storage — to make the platform work properly and to understand how players use it. When you visit ab999.ml for the first time, you will be presented with a cookie notice.

The types of cookies used on the platform include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences — such as language settings, preferred payment method display, and last visited section — to make your next session more convenient.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where users drop off, and how features are used. This helps us improve the platform over time.
• Marketing cookies: Used to understand the effectiveness of promotional campaigns. These cookies do not share your personal information with advertisers.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the platform's ability to function correctly and may prevent you from logging in or completing transactions. Disabling analytics or marketing cookies will not affect your gaming experience.

6 Sharing Your Data

ab999 does not sell, rent or trade your personal information to third parties for their own marketing purposes. Your data is shared only in the following limited circumstances:

• Payment processors: Transaction data is shared with payment service providers — such as JazzCash, Easypaisa and Raast payment gateways — to the extent necessary to process your deposit or withdrawal.
• Identity verification providers: Where a third-party identity verification service is used to confirm your CNIC and age, the relevant documents and data points are shared with that provider for that specific purpose only.
• Game providers: Your player ID and relevant session data may be shared with the third-party game studios whose titles are hosted on the ab999 platform, in order to deliver the game and record results correctly.
• Fraud and security services: Anonymised or aggregated data may be shared with security and anti-fraud service providers to protect the platform and its users from fraudulent activity.
• Legal obligations: ab999 may disclose personal information if required to do so by applicable law, court order, or in connection with a legitimate legal process. We will not disclose more information than is required in such circumstances.

All third parties with whom data is shared are required to handle it securely and use it only for the specified purpose. We do not authorise third parties to use your data for their own marketing or other unrelated purposes.

7 Data Security

ab999 takes the security of your personal information seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, misuse or disclosure.

• All data transmitted between your device and ab999 servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored in hashed form — they are never stored as plain text and cannot be retrieved by ab999 staff.
• Access to personal data within the ab999 organisation is restricted to staff and systems that have a legitimate need to access it for platform operations.
• Payment data is processed through PCI-compliant payment processors — ab999 does not store full card numbers or CVV codes.
• Regular security reviews and monitoring are carried out to detect and respond to potential threats.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play — keep your ab999 login credentials private, use a strong and unique password, and contact support immediately at [email protected] if you suspect any unauthorised access to your account.

8 Data Retention

ab999 retains your personal data for as long as your account is active and for a period after account closure as required for legal, security and dispute resolution purposes. In general terms:

• Account data (name, email, phone, date of birth) is retained for the duration of your account and for a minimum period after closure.
• Transaction records (deposits, withdrawals, bonus history) are retained for a minimum of five years after the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents (CNIC copies) are retained for a minimum period after verification is completed and for a period following account closure.
• Betting and gaming history is retained for the duration of your account and for a period after closure to support dispute resolution and responsible gaming reviews.
• Session and analytics data in anonymised form may be retained indefinitely for platform improvement purposes.

When personal data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Your Rights

As a registered user of ab999, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal information ab999 holds about you at any time by contacting support.
• Correction: If any personal information held about you is inaccurate or out of date, you can request that it be corrected. Some details — such as your registered name — may require you to submit updated verification documents.
• Deletion: You can request deletion of your personal data. Note that some data — particularly transaction records — may need to be retained for legal and financial compliance reasons even after an account closure request.
• Restriction: You can request that ab999 restricts the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Objection to marketing: You can opt out of receiving promotional communications from ab999 at any time. This will not affect your ability to use the platform.
• Data portability: You can request a copy of the personal data you have provided to ab999 in a structured, commonly used format.

To exercise any of these rights, contact the ab999 support team at [email protected] with your request. We will respond within a reasonable timeframe. To protect your privacy, we will verify your identity before acting on any data request.

10 Minors

ab999 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. The date of birth collected at registration is used specifically to verify that each user meets the minimum age requirement.

If we become aware that a registered account belongs to a person under 18, that account will be closed immediately and any associated personal data will be handled in line with this policy and applicable legal obligations. Any funds in the account will be dealt with in line with the Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered on ab999, please contact support at [email protected] immediately so that the account can be closed and the matter resolved.

11 Changes to This Policy

ab999 may update this Privacy Policy from time to time to reflect changes to our data practices, platform features, or applicable requirements. When material changes are made, registered users will be notified via email or through a notice displayed on the platform at the next login.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Continuing to use the platform after an updated policy has been published constitutes your acceptance of the changes.

If you have questions about any proposed or recent changes to this policy, contact support before continuing to use the platform.

12 Contact

If you have any questions, concerns or requests relating to this Privacy Policy or the way ab999 handles your personal data, the support team is available to help.

Email: [email protected]

For account-specific requests — such as data access, correction or deletion — please contact us from the email address registered to your ab999 account so we can verify your identity and process your request promptly.

For responsible gaming support, self-exclusion and deposit limit tools, visit the Responsible Gaming page or access these settings directly from within your account.